Online communities have never been more vibrant — or more complex to manage. As platforms like Discord continue to grow, the need for skilled, engaged moderators is clear. In their recent post on moderator recruitment, Discord highlights what it takes to build strong moderation teams: empathy, consistency, communication, and a deep understanding of community values.

But here’s the thing — a lot of what takes up a moderator’s time isn’t community building. It’s dealing with repetitive tasks, like answering the same question for the 100th time, removing obvious spam, or banning known scam bots before they can do harm.

This is where AI can make a real difference.

At C12s, we believe in empowering human moderators by giving them AI companions that can handle the boring, repetitive, or risky parts of the job — so people can focus on what they do best: leading healthy, safe, and thriving communities.

An AI moderator can:

• Respond to FAQs instantly, 24/7
• Detect and remove scam and spam messages before they spread
• Help onboard new users with consistent, friendly information
• Provide real-time reporting on sentiment, issues, and user needs

We’re not replacing human moderators — we’re backing them up.
Think of it as your always-on, never-tired teammate who only gets better over time.

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Want to see what an AI moderator can do?

👉 Join our Twitter community to learn more about how we’re using AI to empower moderators and build a thriving community.